Geopolitical volatility, policy shifts, and macroeconomic headwinds, complemented by the rise of agentic AI, are reshaping outsourcing strategies in real time. With efficiency, agility, and resilience on the line, leaders must keep pace with the rapid transformation of outsourcing.
In this webinar, we broke down the outsourcing decision frameworks guiding today’s procurement and sourcing leaders, spotlighting IT services trends as a case in point, and analyzed how the rise of agentic AI and a “permacrisis” environment are rewriting the rules of service placement decisions.