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Driving GBS Performance: Skills? Capabilities? No, It’s Mindsets

About this webinar


GBS leaders face rising cost pressures and rapidly evolving business environments, requiring them to deliver greater strategic value at speed. Skills drive individual performance and capabilities enable outcomes, but it is mindsets – the shared beliefs and attitudes within GBS – that unlock enterprise value and sustain high performance.

In this session, Everest Group and GBS experts shared insights from industry-first research on the key mindsets that drive GBS alignment, execution excellence, and enterprise value.

Attendees also heard from leading GBS executives on how the GBS Mindsets Assessment uncovered alignment gaps, clarified priorities, strengthened leadership beliefs, and accelerated results to drive greater performance.